We help companies achieve the change they seek, at scale, through behavioral science
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Most efforts to manage change fail and failure rates have not improved in the last 30 years.
In creating behavior change, managers tend to overlook four essential, but uncomfortable, facts.
Our solution, inspired by behavioral sciences and deployed through proprietary IP and technology, enables companies to address these four facts.
Our clients have achieved successful behavior-based change initiatives across a variety of contexts.
(M&A, new operating models, international expansions, digital transformations, innovations, new marketing and commercial models, and cultural shifts)
Nine principles guide our interactions with each other, and with our clients. They motivate us, challenge us, and channel our value to the world.
Most efforts to manage change fail and failure rates have not improved in the last 30 years.
In creating behavior change, managers tend to overlook four essential, but uncomfortable, facts.
Our solution, inspired by behavioral sciences and deployed through proprietary IP and technology, enables companies to address these four facts.
“People in the company keep reverting back to their old ways of working.”
“I feel like a preacher in the desert; I keep repeating the plan without seeing real change.”
“There are so many daily obstacles that it’s impossible to change the way I work.”
“Leadership didn’t give us a real opportunity to speak our mind.”
“The plan makes sense on paper, but I’ve got so much people to protect, a P&L, my career…”
“The changes alter my understanding of what I can get in return for my work and engagement.”
Each of our team members has lived through failed change efforts that neglected to take behaviors into account.
Inspired to do something about it, we drew on key learnings from behavioral science and engaged 300+ C-level executives in interviews. Through this process, we encountered overwhelming agreement and additional insights. Our clients’ experiences further confirm that:
Adapting to change is a company capability, but it is often treated as a discrete transformation project with a beginning and an end and siloed within a specific function or topic.
Employees want change more than managers tend to credit them for; rather than tapping into this latent energy, leaders attempt to “push initiatives” or “generate momentum.”
A behavior is reaction to a context, but companies put pressure on individuals to change their reactions (their “mindset”) without necessarily changing the context.
Managing change is all about managing behaviors: there is no real change if day-to-day behaviors don’t change. Yet, at school, no one teaches leaders how to manage behaviors.
Managing change is all about managing behaviors: there is no real change if day-to-day behaviors don’t change. Yet, at school, no one teaches leaders how to manage behaviors.
A behavior is reaction to a context, but companies put pressure on individuals to change their reactions (their “mindset”) without necessarily changing the context.
Employees want change more than managers tend to credit them for; rather than tapping into this latent energy, leaders attempt to “push initiatives” or “generate momentum.”
Adapting to change is a company capability, but it is often treated as a discrete transformation project with a beginning and an end and siloed within a specific function or topic.
We provide the language system and tools to understand, measure, and influence behaviors at scale through our SaaS-based Behavioral Operating System.
We put employees in the driver’s seat by creating a safe space for dialog at all levels of the organization.
We hardwire horizontal collaboration into the company through proprietary organizational and technological solutions.
Our system is designed to bring the issues you are tempted to avoid to the surface.
We dare to address these issues because we have configured our company to do exactly that (through our experience, team profiles, and economic model).
(M&A, new operating models, international expansions, digital transformations, innovations, new marketing and commercial models, and cultural shifts)
Projects
Change contexts
People influenced by our approach
Countries in 4 regions
(US & Canada, Europe, Latin America and North Africa)We share priorities in life: we are driven by impact, we innovate, we push new ideas without the constraint of orthodoxies, and we learn, grow, have fun, and seek a balanced life.
We believe in collective intelligence. We seek diversity in points of view, backgrounds, mental models, and working styles; we recognize our differences as a positive and try not to judge one another.
We apply “essentialism” to how we work. We employ intellectual rigor to get to the essence of the challenges we are facing.We only do the essential things that add value for our clients, our colleagues, and our firm; we try to waste no time on “nice to haves.”
We approach every challenge with a “nothing is impossible” attitude. We aren’t afraid of thinking big, and we focus on the levers we have access to rather than the obstacles we face.
We approach every challenge with a “nothing is impossible” attitude. We aren’t afraid of thinking big, and we focus on the levers we have access to rather than the obstacles we face.
We believe that keeping egos in check helps focus us on outcomes and makes everyone feel better. As soon as an ego shows the tip of its nose, we try to be aware of it and keep it in check.
We want to produce the best ideas and the best learning, and believe that this can only be achieved by giving each other real-time, honest feedback and trying to be aware of our own emotions and drivers of behavior.
We try to be “intellectual practitioners.” We develop theories, intellectual property, and framing language; we try to integrate learning from various academic fields while staying very close to the day-to-day reality of our clients.
We help each other to reach our objectives and to live the lives we want. Our work is a contribution to the team and we decide together how we allocate our time.
We believe that leveraging technology will enable our clients to occupy the driving seats of their transformations, and us to stay true to our principles while growing.