Privacy and Cookies Policy 

You acknowledge and agree that you have read and understood this Privacy and Cookies Policy, whose contents constitute the entire agreement between you and Hubble_s regarding the use and processing of your personal information. You expressly accept to be bound by the terms of this Privacy and Cookies Policy, in all its scope and extent, without exception of any of its provisions. Hubble_s reserves the right to update and modify the Privacy and Cookies Policy from time to time. Date of the last update: March 13, 2020. 

  1. Controller

Name: Hubble_s Europe S.L. (“Hubble_s” or “us”)

Address: C/ CASP 31 PRAL 1, 08010, Barcelona, Spain

Telephone: +34 935 240 645

Email: europe@hubble-s.com

So far, we do not have a Data Protection Officer since we have assessed that this role is not necessary in our case. However, we do have a team in charge of safeguarding your privacy, who you can contact by sending an email to the following email address privacy@hubble-s.com.

  1. Data origin and data categories

We will process the personal data that you may provide us through the “contact us” form as well through other means. This personal data generally may be name, last name, email, company, phone number, country, city and any other that you may provide us through the free text box.

In addition to the data collected through the form, we may collect and process other personal data such as any other data which may be generated during our communications and/or performance of the services.

Finally, we may also collect aggregated/anonymous information in a form that does not permit direct or indirect association with any specific data subject for analysis purposes such as information regarding customer behaviour on our website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website and services are of most interest.

Finally, please be aware that when you provide us with your data you guarantee its veracity and/or accuracy. Therefore, you will be responsible for any false or inaccurate representations made by you, as well as for the damage caused as a result of the same to Hubble_s or other third parties.

  1. Purposes and legal basis for data processing

Purposes Legal basis
Performing our services and attending our website users’ queries The need to execute the services or information queries as requested by you
Sending you e-marketing and newsletters. Note that you can oppose in any moment sending us an email to privacy@hubble-s.com or following the instructions contained in each communication. Consent or art. 21 of the Spanish Information Society Act (LSSI) regarding electronic commercial communications
Analytics purposes including navigation behaviour within our website and satisfaction surveys, which we may procure are done on an anonymous basis Our legitimate interest to obtain information to improve our website and services

 

  1. Data storage

We shall retain your data for as long as our contractual relationship with you is in force in order to manage it correctly and to send you commercial information of interest to you, provided that this is adequate, relevant and limited to what is necessary for the purposes for which the data is processed. The above default rule will apply unless you request the erasure of your data.

Once the processing of your data is no longer adequate, relevant and limited to what is necessary for the purposes for which the data is processed, we will retain your data duly blocked and only for the purposes of discharging potential responsibilities as requested by the regulations. Likewise, we may retain your data in a totally anonymous way so as to render your identification impossible, as a result of which such data will no longer be personal data.

Finally, we wish to inform you that we will take every reasonable step to ensure that inaccurate data is rectified or deleted.

  1. Will we take decisions solely on the basis of automated processing, including profiling, with the data that you provide us?

No, we shall not take individual decisions solely on the basis of automated processing which may produce legal effects concerning you or similarly affect you significantly.

  1. Recipients

Generally, we do not need to disclose your data with third parties to perform our services. However, note that we need to disclose your personal information with companies which provide us with services such as accounting, IT services, cloud platforms, CRM providers, partners, consultants or collaborators. These third parties will act as our (sub)processors and will have implemented appropriate safeguards to protect your personal information.

Furthermore, we will disclose your personal data if these is required by law, legal process, litigation, and/or requests from public or governmental authorities within or outside your country of residence. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

  1. International transfers

As usual today, many IT/technology providers have their servers outside the European Economic Area (EEA). In our case, some providers and consultants or collaborators may be located outside the EEA. Therefore, and only when it is strictly necessary to operate the Website and/or provide the services you request, we will carry out international transfers in the framework of the performance of services requested. In any case, we inform you that with all these providers we have entered into and will enter into as many documents as necessary to ensure that they offer appropriate safeguards for the data subjects to carry out such international transfers.

  1. Rights

Which rights do you have?

As provided for by the General Data Protection Regulation, we inform you about your right to:

How can you exercise your rights?

You may exercise the above-mentioned rights by contacting us at the following email privacy@hubble-s.com or by post to the attention of Client Services (C/ CASP 31 PRAL 1, 08010, Barcelona, Spain) indicating in both cases, “Privacy Rights” as the matter. In order to verify your identity, we may require you to send us certain additional information or documentation, such as a copy of your national identification document or passport.

The exercise of these rights is free. Please note, however, that a fee may be charged when requests are unfounded, excessive, or repetitive.

Do you have the right to withdraw your consent?

Yes, you may, at any moment, withdraw your consent regarding the processing of your data for one, several or all of the purposes referred to above. Be aware that, should that happen, our rendering of the Services could be altered or even discontinued totally.

Do you have the right to appeal?

Yes, you can appeal to the competent supervisory authority in your place of residence. You may obtain information on how to contact the different EU supervisory authorities by contacting us at the following email privacy@hubble-s.com. For instance, in Spain, the supervisory authority is the Spanish Data Protection Agency (AEPD).

In any event, before starting any appeal, please contact us by email (privacy@hubble-s.com) so that we can settle any discrepancies or disputes in an amicable way.

When will we reply to you?

We will reply to your requests as soon as possible and, in any event, within one month. Should we not meet this deadline, please, excuse us and contact us again so that we can deal with and rectify any possible technical error, which may have caused our late reply.

  1. Best practices and security measures

We are aware of the importance of privacy and data protection regulations. Accordingly, the protection of the security, integrity and confidentiality of our clients and users’ information is very important for us. Therefore, it is our firm intention to act in a responsible way in this regard.

In this context, we have adopted sufficient technical and organisational measures to ensure the security of your personal data and to avoid its alteration, loss and unauthorised processing or access, all in conformity with the applicable data protection regulations and the highest market standards.

  1. Cookies policy

So far, we do not use cookies. I we consider using this technologies, we will inform you accordingly.

  1. Contact

Should you wish to send us any suggestion or comment regarding our Privacy and Cookies Policy, please, contact with us. You may find our details in sections 1 (Controller) and 8 (Rights) above.